Turn Every Customer Craving into a Sale — 24/7.
No more missed calls, overwhelmed staff, or abandoned online carts. Palona AI is your restaurant's always-on, intelligent sales agent — ready to take orders, upsell, and delight customers through chat and voice.
Meet us in-person at Pizza Expo!
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IN THE PRESS:
Pizza tastes better with Palona.
When orders pile up, calls go unanswered, and your team's stretched thin, customers notice.
Palona AI is your digital front-of-house team — fully conversational, always attentive, and designed to match your brand's unique vibe. It guides customers through their journey from craving to checkout with ease and personality.
RECLAIM YOUR MARGINS
Skip the high fees of third-party delivery systems and secure every customer order during peak hours
RETAIN YOUR CUSTOMERS
Provide 24/7 VIP experiences that turn one-time buyers into life-long fans.
REPRESENT YOUR BRAND
Maintain brand cohesion across every customer touchpoint to strengthen customer-brand connection
Why your customers will love the Palona Experience
It only takes one bad interaction, one stressed employee, one accidental oversight to lose a customer.
Our agents consistently deliver the best customer experience in the industry—and we can prove it.
TEXT/CALL ANY TIME
Whether it's lunch, dinner, or a late-night craving, our agent is always ready to take your customer's order.
CUSTOMIZE YOUR PIZZA
Choose crust, toppings, and sauces, or let the agent suggest a favorite based on your customer's past orders!
CHECKOUT WITH EASE
The agent remembers customers orders and payment info to ensure secure, hassle-free checkouts.
Testimony
"As Pizza My Heart grew from 1 to 28 locations, I created the character Jimmy the Surfer to embody our brand. Palona AI brought him to life in a way that just makes me smile - which I never expected from an AI.
That level of personality, convenience, and customer relationships is what we dreamed of from the very start, but is so hard to maintain as we grow."
- Chuck Hammers, CEO of Pizza My Heart.
Features
Complete Convenience & Hyper-Versatility
From first hello to order confirmation, our AI agent manages it all. Meet your customers over phone, text, and chat with zero wait time, and free your team to focus on in-store service.
Your Brand, Your Voice
Our AI adapts to your brand: no robotic replies, no stiff conversations. Just smooth, responsive ordering that builds customer loyalty through every interaction, tailored to your brand's tone of voice.
Conquer Cravings with Smart Suggestion
Palona AI doesn't just take orders; it recommends perfect add-ons based on customer preferences and order history, gently increasing revenue without feeling pushy. It's the perfect upsell, every time.
Why Partner with Palona?
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Backed by a World-Class Research Team
Built by industry experts with cutting-edge AI insights.
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Drastically Benchmarked Against Market Solutions
We test rigorously to ensure you're getting the best-in-class performance.
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Seamless Onboarding into Your Workflow
Quick, hassle-free integration with your existing systems.
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Simple First-Mover Program
Get early access, priority support, and tailored setup.
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